Your business runs 24/7. Even when you don't.
ACE is EPIC's AI WhatsApp agent. It answers customer enquiries, books appointments, chases unpaid invoices, and qualifies leads — so the conversation doesn't wait for someone to be at a desk.
What ACE does
One agent, six jobs it doesn't take a day off from.
ACE sits on the WhatsApp number your customers already message. It doesn't replace your team — it covers the gap between when a customer writes and when someone can reply.
Customer enquiries
Answers questions about hours, pricing, and availability without a human picking up the phone.
Appointment booking
Books a slot straight into your calendar from inside the WhatsApp chat.
Invoice follow-up
Chases unpaid invoices on a schedule, so collections isn't something a person has to remember to do.
Lead qualification
Asks the right questions upfront and flags which enquiries are worth a human's time.
Order management
Takes orders and tracks their status through WhatsApp, no separate app for the customer to learn.
Reporting dashboard
Shows what ACE has been doing — conversations handled, bookings made, invoices chased.
Built for your business, specifically
What ACE does for each kind of business.
A real use case for each vertical, linking to its own page.
Medical
Handles booking enquiries for appointments, so the front desk isn't tied to the phone.
See medical page →Hotels
Handles booking enquiries from guests, day or night, before and after they arrive.
See hotels page →Restaurants
Takes reservations and orders over WhatsApp while the floor staff stay on the floor.
See restaurants page →Retail
Answers product enquiries and takes orders straight from a WhatsApp chat.
See retail page →Law Offices
Not currently offeredACE is not currently offered as an AI WhatsApp receptionist for law offices.
See law offices page →Proof
Find EPIC where reviews already exist.
EPIC is building its public review program. In the meantime, see what customers are saying on Facebook and Google.
Pricing
Three tiers. No surprise fees.
All three move up in what ACE handles — from answering questions to following up on money owed.
Starter
- WhatsApp integration
- FAQ handling
Growth
- Everything in Starter
- Appointment booking
- Calendar sync
- Odoo CRM integration
Enterprise
- Everything in Growth
- Invoice follow-up
- Custom workflows
* All prices shown are current promotional pricing and may change. Confirm current rates with EPIC before signing up.