Local IT support that actually shows up.
Engineers based in Roseau, covering PC repair, network design, cloud backup, and cybersecurity — not a call center reading from a script three time zones away.
What we fix, install, and run
Six services, one call.
Every service below is delivered by the same Roseau-based team that answers the phone — no subcontracting to a third party you'll never meet.
PC & Laptop Repair
Hardware diagnostics, part swaps, OS reinstalls, and performance fixes for desktops and laptops.
Network Design
Structured cabling, WiFi coverage planning, VLAN segmentation, and firewall configuration.
Cloud Backup
Automated daily backups, encrypted in transit and at rest, stored off-island.
Cybersecurity
Security audits, phishing-awareness training, endpoint protection, and firewall hardening.
CCTV & Access
IP camera installs with remote monitoring, NVR setup, and door access control.
Server & Virtualisation
On-prem server builds, VMware/Proxmox virtualisation, and managed hosting.
How you pay for it
Three ways to work with us.
From one-off call-outs to a dedicated engineer on a response SLA — pick the level of coverage that matches how much your business depends on IT staying up.
Pay-As-You-Go
- Billed hourly, no retainer
- Good fit for one-off jobs and repairs
- Same local engineers as every other plan
Managed IT
- Proactive monitoring of your systems
- Priority response ahead of PAYG tickets
- Unlimited remote support
Enterprise SLA
- Dedicated engineer assigned to your account
- 4-hour response SLA
- 24/7 monitoring with quarterly reviews
* All prices shown are current promotional pricing and may change. Confirm current rates with EPIC before signing up.
IT problem right now?
Message us on WhatsApp and we'll triage it within the hour.