Skip to Content

Industry Solution — Healthcare

Your clinic stays reachable. Even after hours.

A dropped connection during intake, a call that rings out while you're with a patient — both cost you the next patient, not just this one. One local company runs your internet, your phones, and now your AI, so there's one team to call, not three.

400+ customers in Dominica Roseau based engineers, not a call center

What actually goes wrong

Three vendors, one outage, zero accountability.

The usual setup

⚠ Internet drops during registration or billing — staff work offline, data gets lost.
⚠ A patient calls, nobody answers, they call the next clinic.
⚠ Internet vendor blames the phone vendor blames the IT contractor.
⚠ No backup link — the whole office stops when the primary fails.

With EPIC

✓ Automatic LTE failover — the office doesn't notice the primary link going down.
✓ Hosted PBX with ring groups and a professional IVR for overflow.
✓ One vendor for internet, phones, and IT — one call when something breaks.
✓ Roseau engineers, not an outsourced ticket queue.

New: WhatsApp and AI receptionist

Now your WhatsApp gets answered, too.

🔥 WhatsApp and AI receptionist

Answers your customers' WhatsApp messages, takes messages and hands over to your team. It answers messages, not phone calls.

Built on the same phone line and network EPIC already runs for your clinic — not a third-party app bolted on top that can break when either vendor changes something.

EC$149/mo (EC$99 for current EPIC phone customers)

We're building our public review program. See what real patients and clinics are saying about EPIC on Facebook and Google — or tell others about your own experience.

The rest of the stack

Everything else your clinic needs, same local team.

Business Internet

Dedicated connection up to 500 Mbps.

From EC$149/mo

Failover Backup

LTE backup, activates automatically when the primary link fails.

From EC$100/mo

Hosted PBX

Local number, IVR, ring groups, call recording.

From EC$99/mo

Managed Network

Secure Wi-Fi, firewall, and network monitoring.

Enquire for pricing

Cloud Backup

Off-site protection for patient records and billing data.

Enquire for pricing

* All prices shown are current promotional pricing and may change. Confirm current rates with EPIC before signing up.

Keep your clinic online and your patients reachable.

EPIC serves 400+ customers in Dominica. Let's talk about what fits your practice.

WhatsApp Us