Industry Solution — Healthcare
Internet and Communications for Medical Offices in Dominica
A dropped connection at a medical office disrupts appointments, blocks record access, and sends patients elsewhere. EPIC keeps your clinic online, reachable, and protected.
Talk to UsVisit Our OfficeThe problems we see
Internet drops during patient registration or billing — staff work offline, data gets lost
Patients call and get no answer — appointments missed, patients go to competitors
Multiple vendors blame each other when something breaks — ISP blames the router, IT blames the ISP
No backup when primary internet fails — entire office grinds to a halt
How EPIC solves it
Primary internet with automatic LTE failover — your systems stay online even when the main link drops
Hosted PBX with ring groups — calls always reach someone, IVR handles overflow professionally
One vendor for internet, phones, and IT — one call when anything goes wrong
Same-day engineer from Roseau — a local team that knows your office, not a call centre
Recommended for Medical Offices
Failover Backup Internet
LTE backup kicks in automatically when primary fails. From EC$40/device/mo.
Hosted PBX
Local number, IVR, ring groups, call recording. From EC$75/mo.
Business Internet
Dedicated business connection up to 500 Mbps. From EC$89/mo.
Managed Network
Secure Wi-Fi, firewall, and network monitoring. Enquire for pricing.
Cloud Backup
Protect patient records and billing data off-site.
AI Receptionist
24/7 WhatsApp and call handling. Book appointments automatically. From $299 USD/mo.
Keep your clinic online and your patients reachable
500+ businesses in Dominica trust EPIC. Talk to us about what makes sense for your practice.
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