VoIP · Business Phone System
Your office phone, anywhere you are.
A local +1-767 number, a mobile app for iOS and Android, IVR menus that route callers to the right desk, and call recording — running on EPIC's own voice infrastructure in Dominica.
What's included
Everything a growing office needs from a phone system.
No hardware to buy, no PBX closet to maintain. Set up once, manage it from your phone.
📞Local numbers
+1-767 Dominica numbers, including porting your existing FLOW or Digicel number over to EPIC.
📱Mobile app
iOS and Android apps so your office line rings on your phone wherever you are.
☎️IVR / auto-attendant
Menus that greet callers and route them to the right person or department automatically.
⏺️Call recording
Calls recorded and retained for 90 days — useful for training, disputes, and quality checks.
📊Call analytics
Call volumes, wait times, missed calls, and staff performance, so you can see what's actually happening on the line.
🔗Odoo CRM integration
Calls log automatically into Odoo CRM — no manual note-taking after every call.
How it works
Four steps from inquiry to dial tone.
Send your requirements
Tell EPIC what you need over WhatsApp — number of lines, extensions, and any existing number to bring over.
→EPIC configures it
Your IVR menus, extensions, and recording settings are set up on EPIC's voice platform.
→Porting, if needed
Bringing a number from FLOW or Digicel is optional. A same-day cutover is possible when porting isn't required.
→Go live
Your team gets a short training session, then ongoing support over WhatsApp.
* All prices shown are current promotional pricing and may change. Confirm current rates with EPIC before signing up.