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Industry Solution — Hospitality

Guests forgive a lot. A dead Wi-Fi bar isn't one of them.

A booking inquiry that sits unanswered on WhatsApp, a Wi-Fi signal that gives out at check-in rush — either one shows up in a review before it shows up on your desk. One local company runs your internet, your guest Wi-Fi, your phones, and now your AI, so there's one team to call, not three.

500+ Dominica businesses trust EPIC Same-day Roseau-based engineers, not a call center

What actually goes wrong

Three vendors, one outage, zero accountability.

The usual setup

⚠ Wi-Fi drops at peak hours, and it ends up in the review, not a support ticket.
⚠ A booking inquiry comes in on WhatsApp or by phone, nobody answers, the guest books elsewhere.
⚠ No backup when the main internet fails — check-in, payments, and booking systems all go offline together.
⚠ Internet vendor blames the Wi-Fi installer blames the phone vendor.

With EPIC

✓ Managed guest Wi-Fi, separate business and guest networks, built for peak check-in load.
✓ AI WhatsApp receptionist answers booking inquiries 24/7, even overnight.
✓ Automatic LTE failover — check-in, payments, and booking don't notice the main link going down.
✓ One vendor for internet, Wi-Fi, phones, and IT — one call when something breaks.

New: AI Receptionist

Now booking inquiries answer themselves, too.

🔥 AI Receptionist

24/7 WhatsApp handling for booking inquiries, no front-desk shift required.

Built on the same WhatsApp number and network EPIC already runs for your property — not a third-party booking bot bolted on top that can break when either vendor changes something.

From $299 USD/moPromo

Building our review program

We're building our public review program. See what real hotels and guesthouses are saying about EPIC on Facebook and Google — or tell others about your own experience.

The rest of the stack

Everything else your property needs, same local team.

Failover Backup Internet

Keeps the property online if the main link fails.

From EC$40/device/moPromo

Managed Guest Wi-Fi

Separate business and guest networks, high-density coverage across all room types.

Enquire for pricing

Hosted PBX

Front desk number, room extensions, call recording.

From EC$75/moPromo

Business Internet

Dedicated connection up to 500 Mbps.

From EC$89/moPromo

CCTV and Security

LTE-connected cameras, site-to-site links.

From EC$40/device/moPromo

* All prices shown are current promotional pricing and may change. Confirm current rates with EPIC before signing up.

Keep your guests connected and your bookings coming in.

500+ businesses in Dominica trust EPIC. Let's talk about what fits your property.

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