Why EPIC?
We have been in Roseau for 10 years. Here is what that actually means for your business.
We are not a call centre.
We are your neighbours.
When your internet goes down at 8AM, you do not want to be on hold with an overseas operator who has never been to Dominica. You want someone local who knows your building, knows your street, and can be there within the hour.
That is EPIC. We have been at 8 Castle Street, Roseau for 10 years. We know the roads. We know which antenna shifts in a Category 5. We start planning your restoration before you call us.
And when you need something we do not yet offer, we figure it out. That is how we went from an internet company to Dominica's only full-stack telecom and AI team.
Meet the team →Six services. One team.
Everything talking to everything.
This is not a bundle deal. These services were built to connect. That is what makes EPIC different.
How we compare
Honest comparison. Judge for yourself.
| Feature | EPIC | FLOW | Digicel | Overseas SaaS |
|---|---|---|---|---|
| Local support team | ✓ | ✗ | ✗ | ✗ |
| Single vendor for all tech | ✓ | ✗ | ✗ | ✗ |
| AI-powered customer service | ✓ | ✗ | ✗ | Varies |
| Odoo ERP certified partner | ✓ | ✗ | ✗ | Some |
| Caribbean pricing (EC$) | ✓ | ✓ | ✓ | ✗ |
| Same-day on-site response | ✓ | ✗ | ✗ | ✗ |
What customers say
Since switching to EPIC, I have not had to call three different companies to solve one problem. One call, one team, and it gets fixed. That is worth everything.
The AI agent answers our WhatsApp even at 2AM. Our customers think we have a full team working nights. We do not — it is just EPIC's ACE system doing the work.
The people behind EPIC
Local team. Real names. We are not hiding behind a website.
Ready to switch to EPIC?
WhatsApp us and we will take it from there. Usually same day.
8 Castle Street, Roseau · +1 (767) 818-3742 · Mon-Fri 8AM-4PM